Ecosprout designs, manufacturers and selects the very best quality products on offer. We strive to achieve the highest quality at an affordable price for all our brands.
If for any reason you’re not happy with the items received, please return them unused within 30 days of purchase and we will refund or exchange them, with proof of purchase, no questions asked.
Please note that these products are excluded due to hygiene reasons:
Unless you inform us upon delivery and the products are sealed, unopened and unused.
Please note items are returned at your expense. If you find a manufacturing fault please email to advice within 10 days of purchase.
At Ecosprout we take pride in manufacturing and selecting products which we can guarantee are made in an environmentally and socially acceptable manner.
To Return an Order Please Contact Us or email us firstname.lastname@example.org
If you are returning the product, please return the goods in the original box or packaging if it is an exchange.
If you believe your item has a manufacturing fault please email to advice within 10days of purchase.
If you are returning for an exchange, please send the item to the below address with the reason why you are returning and the action you require.
By Post (small items):
If a dispute arises out of the purchase of any Ecosprout product, New Zealand Law governs the dispute.