Warranty

Here at Ecosprout we take pride in designing and manufacturing high quality affordable natural fibre and organic product ranges. 

Our own Ecosprout branded range has been designed to offer our customers natural fibres and organic products at the very best price but not comprising on quality. We ensure that all our products are made in factories which ONLY use ethically fair trade manufacturing practices. We ensure all our products are made with natural fibres and a large percentage of our range is made with certified organic cotton. Certified by GOTS Certification.   

We also source the very best products and brands from around the Globe which complement our own Ecosprout Branded range. We do vigorous testing on all products selected prior to distributing into our market place. And ensure we are 100% satisfied with our own experiences and also the reviews and experiences from a broad range of customers we select for our testing process. 

We guarantee all workmanship on all our products so if for any reason you’re not happy with the items received, please return them unused, unwashed condition in its original packaging within 30 days of purchase and we will exchange or refund. 

Please call us on 0800 884 653 if you have any queries.

If you want to return or exchange your product please send your item to: 

By Post (small items):

Ecosprout

P.O Box 4691
Mount Maunganui South
Bay Of Plenty 3149
New Zealand 

By Courier:

EcoSprout
24 Tay Street
Mount Maunganui
Bay of Plenty 3116
New Zealand.


Please note items are returned at your expense.

Exchanges and refunds are processed once the items have been reviewed. 

Please contact us by:

Ph: 0800 884 653

Email: info@ecosprout.co.nz